Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how Plumbers of Treasure Coast ("we," "us") collects, uses, and shares information when you use our website and the phone numbers we provide. By using the site or calling, you agree to the practices described here.

Information we collect. When you submit a callback request, we collect the details you provide — typically your name, phone number, and a description of the help you need. When you call a number on our site, your call may be connected through a partner network that collects call details such as your phone number and the time and duration of the call. We also collect standard website analytics (such as pages viewed and general device/browser information) to operate and improve the site.

Cookies, analytics, and session replays. The site uses cookies and similar technologies to remember preferences and measure traffic; you can control cookies through your browser settings, and disabling some cookies may affect how the site works. We also use a third-party product-analytics and session-replay service that records how visitors interact with the site — such as taps, clicks, and scrolling — which may be recorded and replayed to help us diagnose problems and improve the experience; it processes this information under its own privacy policy. Text you type into any form is masked and is not captured in these recordings.

How we use information. We use your information to connect you with an independent local plumbing professional, to respond to your request, to operate and improve the directory, and to comply with law.

How we share information. To connect you with help, we share the contact details and stated need you provide with partner professionals or a partner call network serving your area. We may also share information with service providers who help us run the site, and as required by law. We do not sell your personal information.

Calls. Calls placed to numbers on our site may be routed through a partner network and to an independent pro, and may be recorded or monitored for quality and compliance by those parties. By calling, you consent to such routing and, where applicable, recording.

Your choices and rights. You may request access to, correction of, or deletion of the personal information you have provided by contacting us at the number on our Contact page. Depending on your state (for example, California residents under the CCPA/CPRA), you may have additional rights; because we do not sell personal information, no opt-out of sale is necessary, but you may still exercise your access and deletion rights.

Data retention and security. We keep the information you provide for as long as needed to fulfill your request and for legitimate business and legal purposes, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.

Children. The site is intended for adults and is not directed to children under 16.

Changes and contact. We may update this policy from time to time; the date above reflects the latest version. Questions can be directed to the number on our Contact page.